Cassie, Sharon, Tracey B, Shannell, Cayla, Tracey P, Bronwyn, Jolene, Lyn and Jan are available to help you with any questions you may have in relation to appointments and accounts.
Michelle our Administration Supervisor and will be able to offer assistance with any enquiries regarding our reception procedures.
Caroline our practice manager is able to help you with any enquiries you may have in regards to the care of you and your family. She welcomes all feedback from patients whether it be good or bad. All enquiries or complaints are taken seriously and every measure is taken to ensure information is kept confidential. If you are unhappy with how you have been treated in regards to making a complaint you can contact the Health Complaints Commissioner by calling 1300 582 113 or visit www.hcc.vic.gov.au